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Unexpected charge in my invoice

  • February 3, 2025
  • 1 reply
  • 65 views

Ben Rick

Hello Figma Team,

I was charged $105 USD today, which is a significant amount for a small-time freelancer. My monthly billing was $15, but I didn’t notice your email from two days ago. I’m hoping for a refund.

Here’s my ticket number: #1245569.

 

Best answer by djv

Hi Ben, thanks for reaching out! 

We’re not able to assist with Billing here on the forum, but it looks like our support team already merged your tickets and helped you out on ticket #1245536. Please let us know if we can help with anything else. 

This topic has been closed for replies.

1 reply

djv
Figmate
  • Community Support
  • Answer
  • February 4, 2025

Hi Ben, thanks for reaching out! 

We’re not able to assist with Billing here on the forum, but it looks like our support team already merged your tickets and helped you out on ticket #1245536. Please let us know if we can help with anything else.