Skip to main content

Over the last few weeks, undo has not been working for me periodically. While designing I will be using “command + Z” as I’m working, and then all of a sudden it will stop working. It won’t work when using the edit menu → undo either. I often lose designs I’ve been working on and can’t find them on the version history. 

The undo button works most of the time, but then all of a sudden it will stop working which is really frustrating because it’s unexpected and often results in losing work. To fix it, I usually quit the app and open again, but then a few days later it will happen again.

 

Any help with this would be greatly appreciated!!


For context, I am the using Figma App on my Macbook Air with the laptop keyboard. 

Hey ​@Brooke Becker, thanks for flagging this! 

A few things that would help us narrow down what’s causing this:

  • Could you confirm if this issue also happens when you’re using Figma in the browser?

  • Please try reinstalling the desktop app to see if that resolves the issue.

  • Does it stop working randomly? Is it happening in a specific file? 

Also, since you mentioned you’re using a MacBook keyboard, please check your keyboard layout settings in Figma. If these don’t match your system layout, it can sometimes interfere with shortcuts like Command + Z.

Here’s how to check:

  1. Go to the main menu in your file (click the Figma logo in the top-left corner).

  2. Select Preferences -> Change Keyboard Layout.

  3. Choose U.S. QWERTY or whichever layout matches your Mac’s system keyboard. Find more info in our Help Center article: Select keyboard layout

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thank you, 

Gayani