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Question

Unable to Verify Student Account & No Response from Support

  • September 29, 2025
  • 3 replies
  • 41 views

sasura

I am experiencing an issue with verifying my student account on Figma. Unfortunately, I have reached the verification attempt limit, and I am unable to proceed further.

I contacted education@figma.com regarding this matter 7 days ago, but I have not received any response. I have also mailed sheer ID support but no response from their side either.

Could someone from the Figma team please assist me in resolving this issue or advise on the next steps?

3 replies

  • Figmate
  • September 30, 2025

Hi ​@sasura ,

 

I’ll check in with our team and let you know once I hear back.

 

Thanks,


  • Figmate
  • October 1, 2025

Hi there, our team mentioned they’ll be getting back to you soon.


sasura
  • Author
  • New Member
  • October 3, 2025

Hi, I am still waiting for a response