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sasura
New Member
September 29, 2025
Question

Unable to Verify Student Account & No Response from Support

  • September 29, 2025
  • 3 replies
  • 100 views

I am experiencing an issue with verifying my student account on Figma. Unfortunately, I have reached the verification attempt limit, and I am unable to proceed further.

I contacted education@figma.com regarding this matter 7 days ago, but I have not received any response. I have also mailed sheer ID support but no response from their side either.

Could someone from the Figma team please assist me in resolving this issue or advise on the next steps?

This topic has been closed for replies.

3 replies

Figmate
September 30, 2025

Hi ​@sasura ,

 

I’ll check in with our team and let you know once I hear back.

 

Thanks,

Figmate
October 1, 2025

Hi there, our team mentioned they’ll be getting back to you soon.

sasura
sasuraAuthor
New Member
October 3, 2025

Hi, I am still waiting for a response