I previously had an active Figma Education Plan that has now expired. I attempted to renew it via Sherid, but I reached the maximum number of verification attempts and cannot proceed further.
Could you please help me reset my verification attempts or provide an alternative method to re-verify my student status so I can renew my Education Plan?
I need access for educational purposes.
Thank you for your support.
Hey
Education verifications are handled directly by our verification partner, SheerID, as they manage the review process and have access to the required verification tools. To help move this forward, we’ve arranged a dedicated support path specifically for Figma users. Even if you’ve reached out to SheerID before, please contact their Figma-specific team at: figmasupport@sheerid.com
This ensures your request is routed to the right specialists who can review and resolve it as quickly as possible.
If you don’t hear back within a reasonable timeframe, please reply here and let us know.
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