Skip to main content

Since yesterday Im unable to remove interactions by simply pressing delete key after focusing on interaction connector line. I can still remove them by clicking minus icon in the sidebar area.


The problem occurs only in both web and desktop app.

 

Im using Macbook Pro M1.

Hi ​@Jacek_Bogdan1, thanks for reaching out! 

I just tested this and I can’t seem to reproduce the behavior. Are you still having this issue? 
If so, is this happening on all of your files or for one file in particular?

With a few more details, we can investigate why this is happening. 


Hi, deleting an interaction using the Backspace key isn't working for me either. I'm on a MacBook Pro M1 - same device.


@djv I dont have this issue any more, at least for now. I didnt do anything special I guess. Anyway, yes it was present on more than one file.


Thanks for the update, ​@Jacek_Bogdan1

Glad to hear you’re not having the issue anymore, but please do let us know if you run into it again. 
We’d be happy to look into it further, if necessary. 


Reply