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Question

Unable to reduce seats before renewal

  • July 29, 2026
  • 1 reply
  • 12 views

Can someone please assist us with reducing seats before our renewal on 8/11?  We’ve been trying to communicate with a human for a few weeks now.  Here is a recent ticket number: 2038107 

1 reply

djv
Figmate
  • Community Support
  • July 30, 2026

Hi ​@Misael3, thanks for reaching out! 

I’m Denise from the Community team at Figma. My team here on the forum isn’t able to help with Billing, but I completely understand the urgency here. It looks like support replied to you recently on ticket #2038107 to ensure you get connected with our Sales team. 

​​​​​​​We appreciate your patience and understanding.