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Question

Unable to reclaim my previous username

  • February 27, 2026
  • 3 replies
  • 24 views

pebly

I previously used @pebly as my username, but now it says the unique handle is already taken. I’m also not sure if it may have been associated with a project at some point, but I can no longer access it from my account. My email is [redacted by moderator to remove personal information] - does anyone know how I might recover that handle? Thanks

3 replies

Tom Reem
Figmate
  • Figmate
  • March 2, 2026

Hey ​@pebly — welcome to Figma Forum, and thanks for flagging this! Let’s get this untangled together.

It looks like there may be two different places where your username is coming into play, so just to level-set:

  • You’re all set with the username @pebly here on the forum. ✅
  • I checked the Figma Community for creators and do see an account at: https://www.figma.com/@pebly. Are you able to access that account, or does that help clarify what you’re running into?

A couple quick checks that will help me raise this to the right team:

  1. Are you seeing any specific error messages when you try to reclaim the username?
  2. Do you recall creating a Figma account in the past using a different email address?

For privacy and security, I’ve removed some personal details from your original post, and I can’t access or change account settings from here. That said, if you’re still stuck after checking the above, say the word and I’ll open a request with our platform team so they can take a deeper look for you.


pebly
  • Author
  • New Member
  • March 2, 2026

Hello, thank you for your response.

  1. When I try to setup my handle, it says it’s already taken (that’s the error shown).
  2. I checked all my known emails, and I couldn’t find a duplicate account. From what I remember, I might have set up @pebly in the past as my username or for a project, but I can’t say for sure.

If you’re able to check on your end, that would be great. Thank you!


pebly
  • Author
  • New Member
  • March 4, 2026

@Tom Reem Any updates? Thank you!