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Question

Unable to re-verify my Education account

  • September 18, 2025
  • 1 reply
  • 55 views

ERC Admin

dear,

 

I have been trying to contact support without success in the last weeks. 

 

I am not able to reverify my Education institution. The reason of it is because, in order to reverify, I am redirected to a google form. Nevertheless, our Figma account is not connected with Google and then I am not able to fill the form.

 

What should I do on this situation? We cannot lost the access to Figma now.

1 reply

djv
Figmate
  • Community Support
  • 5214 replies
  • September 22, 2025

Hi ​@ERC Admin, thanks for reaching out! 

I can’t imagine hoe frustrating this experience has been for you. Can you please try reaching out to bootcamps@figma.com directly? 

This way, we can try to escalate your issue to the exact team that will be able to help you with this.