Skip to main content

Dear Figma education team,

 

I am a high school teacher and ask for help about the education plan verification. I have tried verifying 10+ times, I have contacted SheerID and they told me to contact education@figma.com. However, I have sent email about this issue (help.figma.com/hc/requests/1513901) at least 7 working days ago and no feedbacks and response at all. Please DO reply this message as soon as possible, otherwise we need to prepare for a big change of our teaching plan these days. 

 

Kind regards, 

Ziyuan Xia

Hi ​@Ziyuan ,

 

I understand you’re having trouble verifying your education status.

 

Could you please contact education@figma.com, as SheerID advised, if you haven’t already? This will connect you directly with our Education team.

Please also note that Figma for Education is only available in select regions and may not be accessible everywhere.- Qualifications.

 

Regarding your ticket #151390, it looks like you emailed support@figma.com and our AI agent has already replied to you. If you have further questions, you can reply directly to that email to be connected with a specialist.

 

Thanks,

Terms & ConditionsCookie settingsAccessibility statement