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Unable to publish the plugin

  • November 13, 2025
  • 1 reply
  • 44 views

tang

I am using the organisation edition. I had previously enabled two-factor authentication but later disabled it. Today, upon re-enabling it to publish a plugin, I received the following prompt: We detected a change to your account details. Please contact support@figma.com to proceed.

Best answer by Celine_

Hey ​@tang , thanks for reaching out on the Figma Forum!
I was able to locate your ticket, and the support team has replied to you. It seems that the email was successfully sent to you, and our team recommends you to reach out to your IT Team. Please check your inbox when you have a moment, for reference, your ticket number is #1580252.

If you are still having issues, for any follow-up, please reply directly to that email so our support team can take a closer look at your personal case.
I’ve gone ahead and close the topic here. Thank you!

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • Answer
  • November 13, 2025

Hey ​@tang , thanks for reaching out on the Figma Forum!
I was able to locate your ticket, and the support team has replied to you. It seems that the email was successfully sent to you, and our team recommends you to reach out to your IT Team. Please check your inbox when you have a moment, for reference, your ticket number is #1580252.

If you are still having issues, for any follow-up, please reply directly to that email so our support team can take a closer look at your personal case.
I’ve gone ahead and close the topic here. Thank you!