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ACC
New Member
Oct 22, 2026 3:10 AM UTC
Solved

Unable to Publish Plugin Update — Account Details Change Notice

Hi Figma Support,

I’m trying to publish a new version of my existing Figma plugin, Font replace acc, but publishing is blocked by the following message:

“We detected a change to your account details. Please contact support@figma.com to proceed.”

My account and plugin details are:

Could you please review this restriction and help me restore the ability to publish updates? Please let me know which account detail change triggered this message and whether any verification is required.

I’m happy to provide any additional information needed to verify ownership of the account and plugin.

Thank you for your help.

Best regards

Celyn_L
Celyn_LSolution
Figmate
Oct 22, 2026 3:52 AM UTC

Hi ​@ACC, Celyn from the Figma Community Support team here. Thanks for reaching out.

I understand that you’re currently blocked from publishing an update to your plugin. This can happen when certain account details change, and you’ll need to verify your account with our Platform Support team before proceeding.

I found your existing support ticket #2206130 and have added an internal note to help increase its visibility with the team. 

Someone from the team will reach out soon, so please keep an eye on your inbox.

Thanks for your patience while the team looks into this!

3 replies

Celyn_L
Figmate
Celyn_LSolution
Figmate
Oct 22, 2026 3:52 AM UTC

Hi ​@ACC, Celyn from the Figma Community Support team here. Thanks for reaching out.

I understand that you’re currently blocked from publishing an update to your plugin. This can happen when certain account details change, and you’ll need to verify your account with our Platform Support team before proceeding.

I found your existing support ticket #2206130 and have added an internal note to help increase its visibility with the team. 

Someone from the team will reach out soon, so please keep an eye on your inbox.

Thanks for your patience while the team looks into this!

ACC
ACCAuthor
New Member
Oct 23, 2026 1:37 AM UTC

The issue is resolved, and I can now publish my plugin update. Thank you for your help and support!

Celyn_L
Figmate
Figmate
Oct 23, 2026 1:47 AM UTC

Thanks for the update ​@ACC, great to hear! 
You’re most welcome, happy to help 🙌