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Question

Unable to publish plugin to Figma Community — error “We detected a change to your account details. Please contact support@figma.com to proceed”

  • January 18, 2026
  • 1 reply
  • 23 views

alexgolyanov

Hi

When attempting to publish a plugin, I was prompted to add two-factor authentication (2fa)

After I added it and tried to publish again, I got an error message saying, “We detected a change to your account details. Please contact support@figma.com to proceed”

This completely blocks the ability to publish the plugin. I did not receive a reply after sending an email to the specified address

1 reply

Tom Reem
Figmate
  • Figmate
  • January 18, 2026

Hey ​@alexgolyanov — thanks for flagging this and sharing the details.

I can’t access or discuss account-specific information here in Figma Forum, but I did want to make sure this is moving forward. I checked in and can see that you already have a ticket open with our Platform Support team. Your case number is: 1693793, and they’ll follow up with you directly as soon as they’ve had a chance to review.

I’ve also made sure the context you shared in this post is added to the case so the team has the full picture. Please keep an eye on the email inbox associated with your Figma account for next steps.

Appreciate your patience here, and thanks again for raising it.