Unable to Pay Outstanding $23 Invoice After Cancelling Figma Professional Subscription
Hello Figma Community,
I'm looking for assistance with an outstanding invoice on my Figma team workspace.
My team's Professional subscription has been cancelled, but there is still an outstanding invoice of $23 USD, dated June 2, 2026 (Invoice number: NRER9HMT-0005).
I have now gathered the money to settle this outstanding balance, but I'm having difficulty finding a way to complete the payment.
Here is what I've tried so far:
- Accessing the Billing section in my team administration settings.
- Opening the invoice and trying to use the online payment option.
- Checking my payment details, but no card information is currently saved.
- Navigating through the available plans and packages, but I don't want to reactivate my Professional subscription accidentally.
My subscription settings confirm that the Professional subscription has been cancelled, while the invoice remains marked as past due.
Could someone please advise me on how to pay this existing invoice using a different bank card without reactivating my subscription?
If necessary, could a Figma support representative provide instructions for settling the outstanding balance securely?
I'd appreciate any assistance. Thank you!
