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Question

Unable to change email

  • December 23, 2025
  • 2 replies
  • 57 views

Soum

My student email has changed and I tried to change it in my Figma account but it shows me this error after I click the link in my email to verify my email address.

I’m in starter plan with my student email.

2 replies

Alexis Lowe
  • New Member
  • February 4, 2026

I have the same error when I try to change my email address. Who can assist?


Gayani_S
Figmate
  • Community Support
  • February 6, 2026

Hey everyone, thanks for reaching out! 

Do you already have a second Figma account with your school email? That is likely what is happening here. In that case, you'll need to verify that account.
 

Hope this helps!