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Kai Yi
Kai Yi
New Member
February 4, 2026
Question

Unable to access workspace

  • February 4, 2026
  • 1 reply
  • 47 views

Hi, I am able to edit and view all files that i have been granted access with in my workspace until last Thursday.

 

But from Friday onwards, I have lost my access to view files as well as editing access on the workspace that i have been granted access with. 

 

Attaching a screenshot for your reference.

    This topic has been closed for replies.

    1 reply

    djv
    Figmate
    djv
    Community Support
    February 5, 2026

    Hi ​@Kai Yi, thanks for reaching out! 

    My team here on the forum isn’t able to help with Account Management, but from what I can see you have a Viewer only seat within your plan. Have you tried reaching out to your Admin, just incase you permission were changed by mistake?

    If they’re not able to help, please let me know, and I can try to connect you with our support team to take a closer look at your current permissions. 

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