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Question

Unable to access past invoices after switching to a free plan

  • June 24, 2025
  • 1 reply
  • 60 views

JayWilliams

Hi,

I was previously on a paid plan however after switching to a free plan I now have lost access to the billing section within figma. I still need to access past invoices for this account. Is that something that you might be able to help me with? 

 

Regards,

Jay

1 reply

Celine_
Figmate
  • Community Support
  • June 24, 2025

Hi Jay , Celine from the Community Support team here!

You're right, once a team switches to the Starter plan, the billing section is no longer visible in the Figma UI. That said, we can still help retrieve past invoices for you.

To move forward, please reach out to our support team directly via this form using the email associated with your Figma account: Submit a request(Just mention you’re requesting past invoices, and the team will be able to assist directly.)

Hope this clarifies, let me know if you need help with that!