Hi @Rumeysa Gokmen ,
I understand that you no longer have access to your university email account, which is associated with your Figma account, and that you need help updating your Figma account email address.
I've gone ahead and created a support ticket on your behalf using the details you provided. Our support team will contact you directly to assist you with the next steps.
Note: For your privacy, we’ve removed the email addresses and file links from your post.
For anyone else who may come across this thread with a similar issue, here are a couple of things you can try:
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If your university email is set up to forward messages to your current email address:
You might be able to reset your password and regain access to your Figma account that way. Once you're logged in, you can update your email address in your account settings. Here’s the guide: Manage email address or password
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If you're not forwarding emails and no longer have access to your school email:
You can submit a request to have our support team manually update your email address using this secure form: Submit a request
When filling out the form, please include:
I'm going to close this topic now. For any account-related issues, please use the secure form linked above and continue the conversation directly with our support team.
If you have any other questions that aren't related to account access, feel free to start a new topic here in the Forum.
Thanks,