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Question

UI is stuck in a huge and blocking state

  • July 31, 2025
  • 1 reply
  • 24 views
Angela Lambert

I was working in Figjam and somehow made the UI elements gigantic. They are nonresponsive to zoom out, reset to original size buttons, and show/hide UI buttons. It is blocking and makes Figjam unusable - has anyone encountered this? It feels like a bug. 

 

1 reply

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • August 2, 2025

Hey ​@Angela Lambert — welcome to the Figma Forum, and thank you for flagging this!

I just tested this on my end but wasn’t able to reproduce the issue. Are you still seeing it? If so, could you share any details about what led up to the UI getting stuck — for example, do you recall any specific actions or commands that may have triggered it?

A few things that might help narrow this down:

  1. Are you using the Figma Desktop App or a web browser?
  2. If it’s the Desktop App, is it updated to version 125.6.5 or later?
  3. If it’s a browser, which one? Does refreshing the tab or trying a different browser change anything?
  4. When zooming in/out, does it make a difference if you use keyboard shortcuts versus the in-app controls? On a Mac, for example, you can try command ⌘ with 0, or command ⌘ with ➕ or ➖ to reset the view.

If the issue is still happening, our Technical Quality team can help take a closer look at the specific file where this is happening. To get that process started, please fill out this form, and include:

  • a link to the file where this is happening
  • edit access granted to support-share@figma.com for the impacted file
  • a screen recording showing the issue in action.

Let us know how things go — we’re here to help troubleshoot with you. 🙏🏻

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