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Mohssine Worck
New Member
August 4, 2025
Question

Typography issue

  • August 4, 2025
  • 5 replies
  • 148 views

I'm losing access to the Typography Variables palette for setting font weight — this issue is happening with my premium account.
But strangely, I still have access to this feature on my free account.

I’m not sure why?
 

 

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    5 replies

    djv
    Figmate
    Community Support
    August 15, 2025

    Hi ​@Mohssine Worck, thanks for reaching out! 

    This is definitely odd. I just tested this on my end in the desktop app and in browser, and things seems to be working as expected.

    Are you still having issues seeing the Variable tab in your Type Settings?
    If so, are you accessing each account of your accounts using the same computer, app, or web browser? Is this happening in all files or only specific files?

    With a few more details, we can work together to figure out why this is happening. 

    Mohssine Worck
    New Member
    August 17, 2025

    Thank you, ​@djv for your answer.

    I’m still facing the problem in my premium account across different files. For the account, I use one account for both free space and paid space.

    In my free space, all my projects display the variables correctly and everything works fine

    djv
    Figmate
    Community Support
    August 18, 2025

    Thanks for the additional context, ​@Mohssine Worck! 

    Can you please reach out to our support team here? https://help.figma.com/hc/en-us/requests/new

    We may have to take a look on the backend at your team permissions, since you seem to only have access from your Starter team but not from a paid team. 

    Be sure to use your Figma account email, include these screenshots, link(s) to the relevant file(s), and add edit access to support-share@figma.com. 

    qaruyuwa
    New Member
    October 22, 2025

    Hi @Mohssine Worck,

    I actually ran into a very similar issue with premium access features not syncing properly between workspaces. In my case, the Typography Variables and font weight controls weren’t visible in my paid team space, even though they worked fine in the free one.

    It turned out to be a permissions sync issue on the backend — the Figma support team had to manually refresh my paid team’s feature set. Once they did, the Variables palette reappeared immediately.

    I’d recommend following @djv Figmate’s advice and submitting a request through the Figma Support form. Be sure to include your workspace name and a short screen recording; that helped them resolve mine faster.

    Hope this helps — it’s frustrating when premium features don’t carry over, but the support team is usually quick once they check the team configuration.

    qaruyuwa
    New Member
    October 30, 2025

    Hope this helps — it’s frustrating when premium features don’t carry over, but the support team is usually quick once they check the team configuration.