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John Hendricks
John Hendricks
New Member
January 23, 2025
Question

Trouble updating email address / account login

  • January 23, 2025
  • 1 reply
  • 67 views

Hi. I changed the name of my company, and thus have a new email address. I tried to change the email address from my old account to my new one, but it doesn’t work. Can someone please help me?

 

 

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    1 reply

    Figmate
    Junko3
    Figmate
    January 24, 2025

    Hi ​@John Hendricks, Thanks for getting in touch.

     

    We appreciate you reaching out. I've checked our records and it appears you've already contacted our support team about this matter. One of our support specialists has responded to your inquiry with details tailored to your situation.

     

    To keep all the information in one place and ensure we can assist you most effectively, could you please review the response in that ticket and reply there with any further questions or concerns you may have?

     

    Thank you again for contacting us.

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