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Veruska Mayse
Veruska Mayse
New Member
July 3, 2025
Question

Transferred Files Missing After Figma Account Deletion

  • July 3, 2025
  • 1 reply
  • 128 views

I recently deleted my old Figma account after transferring ownership of all my important files to my new account. However, the files are no longer showing up in the new account. How can I restore them?

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1 reply

Figmate
Junko3
Figmate
July 3, 2025

Hi ​@Veruska Mayse,

 

I understand you've lost access to your transferred files after deleting your old account.

 

It looks like you've already reached out to our support team, which is great – they're currently working on this for you. For access issues like this, our support team is definitely the best way to go, as they're equipped to take a closer look at what happened.

Please keep an eye out for an email from our specialist soon, and be ready to provide any requested information.

 

Thanks,

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