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tang
New Member
November 17, 2025
Question

The plugin cannot be published.

  • November 17, 2025
  • 7 replies
  • 168 views

I've been reporting this issue for the past five days, yet it remains unresolved. It's truly disappointing.

    This topic has been closed for replies.

    7 replies

    Figmate
    November 18, 2025

    Hi ​@tang, 

     

    I understand that you’re having trouble publishing your plugin.

     

    You mentioned that you’ve already reported this issue, so I checked the support tickets we can see on our end.
    However, both tickets are from over two weeks ago and have already been resolved, and neither of them seems to be related to plugin publishing.

    If you could share the correct ticket number here, we’ll check the progress for you.

     

    Thanks,

    tang
    tangAuthor
    New Member
    November 18, 2025

    Yes, I did raise a query last week, but the issue remains unresolved despite the response. Please refer to the image I provided.

    Figmate
    November 18, 2025

    Thanks for following up.

     

    I looked again but unfortunately couldn’t find any previous query from you related to this issue.
    Since you weren’t able to share the ticket number, I’ve gone ahead and created a new support request(#1604091) on your behalf using the information you’ve provided.

    Our Support team is best equipped to handle this type of issue and will reach out to you soon via ticket email at the email address associated with your account.

     

    Thanks,

    tang
    tangAuthor
    New Member
    November 19, 2025

    Your team has not responded to my subsequent emails. I feel restricted by Figma. Could you assist in lifting these restrictions? This is significantly impacting my work. It has already caused a week's delay.

    Figmate
    November 19, 2025

    Thanks for following up! The specialist is currently working on your case and will reply once they’re ready.

    To help speed things up, I’ve increased the priority of your ticket.

    Thanks so much for your patience! 🙏

    tang
    tangAuthor
    New Member
    November 24, 2025

    Hello, I have replied to the email and provided the relevant documentation. Please process this for me. Thank you.

    tang
    tangAuthor
    New Member
    November 28, 2025

    I have submitted the materials via email; please assist me in resolving the issue.