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Question

The plugin cannot be published.

  • November 17, 2025
  • 7 replies
  • 50 views

tang

I've been reporting this issue for the past five days, yet it remains unresolved. It's truly disappointing.

7 replies

  • Figmate
  • November 18, 2025

Hi ​@tang

 

I understand that you’re having trouble publishing your plugin.

 

You mentioned that you’ve already reported this issue, so I checked the support tickets we can see on our end.
However, both tickets are from over two weeks ago and have already been resolved, and neither of them seems to be related to plugin publishing.

If you could share the correct ticket number here, we’ll check the progress for you.

 

Thanks,


tang
  • Author
  • New Member
  • November 18, 2025

Yes, I did raise a query last week, but the issue remains unresolved despite the response. Please refer to the image I provided.


  • Figmate
  • November 18, 2025

Thanks for following up.

 

I looked again but unfortunately couldn’t find any previous query from you related to this issue.
Since you weren’t able to share the ticket number, I’ve gone ahead and created a new support request(#1604091) on your behalf using the information you’ve provided.

Our Support team is best equipped to handle this type of issue and will reach out to you soon via ticket email at the email address associated with your account.

 

Thanks,


tang
  • Author
  • New Member
  • November 19, 2025

Your team has not responded to my subsequent emails. I feel restricted by Figma. Could you assist in lifting these restrictions? This is significantly impacting my work. It has already caused a week's delay.


  • Figmate
  • November 19, 2025

Thanks for following up! The specialist is currently working on your case and will reply once they’re ready.

To help speed things up, I’ve increased the priority of your ticket.

Thanks so much for your patience! 🙏


tang
  • Author
  • New Member
  • November 24, 2025

Hello, I have replied to the email and provided the relevant documentation. Please process this for me. Thank you.


tang
  • Author
  • New Member
  • November 28, 2025

I have submitted the materials via email; please assist me in resolving the issue.