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Olga Tatarchuk
Olga Tatarchuk
New Member
April 14, 2026
Question

the file has disappeared

  • April 14, 2026
  • 1 reply
  • 74 views
I can't find a very important file anywhere. It's not in my deleted folders, drafts, or anywhere. How can I fix this?

1 reply

Gayani_S
Figmate
Gayani_S
Community Support
April 14, 2026

Hey ​@Olga Tatarchuk, thanks for reaching out!

First, a few quick things to check:

  • Deleted folder: Go to your Drafts → open the Deleted section. If it’s there, you can right-click and restore it.
  • Different team or workspace: If you’re part of multiple teams, each one has its own trash. The file might be under a different team.
  • Moved by a teammate: If others had access, it’s possible the file was moved to another project or team.
  • Account check: Make sure you’re logged into the correct Figma account (you can switch accounts from the file browser).

Do you happen to have any file links of those missing drafts? You may be able to find the URL from:

  • Your web browser’s history.
  • Any past conversations where you might have shared the file with colleagues.
  • The ‘File > Recently Closed’ menu if you are using the desktop app.

To better assist you with this issue providing the URL(s) of the missing drafts would be incredibly helpful for further investigation. 

 

A couple of other edge cases to keep in mind:

  • If the team was deleted, its files won’t show in trash, you you’ll need to restore the deleted team to get access to your files and projects again.
  • If a project was deleted, the files go to trash individually (you can duplicate them back to drafts).
  • If the file was permanently deleted, it won’t appear in trash anymore.

     

You can also check out this Help Center article for more details on deleting and restoring files: https://help.figma.com/hc/en-us/articles/360047512294-Delete-and-restore-files#h_01JC492NHZX2Z9VXK7JY2N0GKY
If you can share the file link, I’m happy to dig into this with you!

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