Hello.
I’m unable to find about 11 all text box content from older FigJam files. These files were last saved in my draft in September. Made copies because there were pop-up errors during Feb- March 2026. None of these cloud files show any hint of that text. Rest of the content looks quite intact, which has stickies, some had hand written notes from iPad, some PNG and JPG images.
That text was transcriptions to my interviews.
I’m a free user, so I can’t restore going back in time. I tried duplicating, I see orange error on top saying ‘an error occurred copying this file’.
Please help. I had about 5-6 duplicates of that file in drafts for various dates of working on it. None of this ‘text boxes’. All these files have that missing.