👋🏻 Hey @Edward B, welcome to Figma Forum — glad we got in touch!
I’m sorry this has been a frustrating find, if you’re an admin on a Professional plan, you can switch from monthly to annual billing from the file browser:
- Open Admin → Settings.
- Under Plan, select Add an annual plan.
- Choose the number of seats for each seat type, then click Accept terms and upgrade.
From there, Figma will charge for the annual subscription on your next monthly billing date. For an illustration, have a look here: Manage billing on the Professional plan → Switch from monthly to annual billing.
If that option isn’t showing, let me know which plan you’re on and whether you’re a team admin. With that, I can make sure you’re in touch with the right team who can help get this settled.
