Dear Figma,
My account (REDACTED) has been suspended and i would like to know why and somehow fix that because it's my main work and study account and i really need to access them. I think it is a mistake. Please provide me some details on this issue.
Thank you in advance.
- Sofia Isakova
Hi
I understand that your account has been suspended, and I know how important it is to regain access, especially since it’s tied to your work and studies.
I noticed that you’ve already submitted a couple of support tickets regarding this issue (#1508154, #1508156). That was absolutely the right step to take!
Account-related concerns like this are best handled through our support team via a support request. Just so you know, due to security and privacy reasons, we aren’t able to assist with individual account issues here on the Forum.
Rest assured, I’ve confirmed that one of our specialists is currently looking into your case. They’ll reach out to you directly via ticket email once they’re ready with an update.
In the meantime, thank you for your patience.
I’ll go ahead and close this thread now. If you have any other questions that aren't related to your account access, feel free to start a new topic.
Note: For your privacy, we’ve removed your email address from your post.
Thanks,
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