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Lazar Kerkez
Lazar Kerkez
New Member
April 2, 2026
Solved

Support?

Hi,

Does anybody know what is going on with Figma Support?
I tried to contact them both via chat and email, but no one is responding.

    This topic has been closed for replies.
    Celine_
    Celine_Solution
    Community Support
    April 2, 2026

    Hey ​@Lazar Kerkez , Celine from Figma here! Thanks for reaching out, and I’m sorry for the delay you’re experiencing, that’s not the experience we want.

    I’ve added a note to your support ticket (case #1819832) to help bring visibility, and someone from the team should be getting back to you shortly. Thanks so much for your patience in the meantime 🙏🏼

    Update: Glad to see in the backend that your request has been solved! I’ve gone ahead and close the topic here, thank you!

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    1 reply

    Celine_
    Figmate
    Celine_Solution
    Community Support
    April 2, 2026

    Hey ​@Lazar Kerkez , Celine from Figma here! Thanks for reaching out, and I’m sorry for the delay you’re experiencing, that’s not the experience we want.

    I’ve added a note to your support ticket (case #1819832) to help bring visibility, and someone from the team should be getting back to you shortly. Thanks so much for your patience in the meantime 🙏🏼

    Update: Glad to see in the backend that your request has been solved! I’ve gone ahead and close the topic here, thank you!

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