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Question

Sullivan Skateboards files design locked which was a personal learning project through unemployment

  • July 30, 2026
  • 1 reply
  • 11 views
Sean Sullivan

Message to Figma July 30, 2026

My Figma site Sullivan Skateboards seemed to have  been tampered with by an outside source in which my design files became locked and unable to move. It’s exactly the kind of things in which were happening at companies I was working at. I was having issue with people from Publics Health in New York and people from DDB Health. Can you track by URL who may have entered my Figma and sabotaged my files? 

    1 reply

    Celine_
    Figmate
    • Celine_
    • Community Support
    • July 31, 2026

    Hey ​@Sean Sullivan , thank you for flagging this!

    Since this involves questions about access to your files and unexpected changes to their behavior, I've gone ahead and created a support ticket so our team can take a closer look.

    To help with the investigation, I’ve gone ahead and create a support ticket on your behalf. For reference, your case number is #2042830 sent to your email address: axxx0@axxxl.xxm.

     Please reply to the support email with:

    • The URL of the affected file(s) or site.
    • When you first noticed the issue.
    • Whether the file is shared with other collaborators, and if so, what level of access they have.
    • Any screenshots or screen recordings showing the behavior.

    Our team can review your account and file permissions to help determine what changes were made and whether there's an underlying issue. They'll follow up with you directly if they need any additional information. Thanks!

    Update: The support agent is waiting for your response so they can investigate it further. Please check your inbox when you can, thank you!

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