Hello Figma Support,
I am reaching out regarding my student verification. I had previously been approved for the Figma Education plan, but I accidentally deleted my account. After restoring it, I am now being asked to verify again, even though my verification is still valid.
Here are the details provided by SheerID:
• Verified email: [redacted by moderator to remove personal information]
• Verification ID: [redacted by moderator to remove personal information]
• Date Verified: [redacted by moderator to remove personal information]
Since SheerID confirmed that my verification is valid, could you please help manually re-apply my student verification to my restored account?
Thank you so much for your help!
Best regards,[redacted by moderator to remove personal information]
Subject: Issue with Student Verification After Restoring My Account
Hi
For security reasons, we can’t dig into account-specifics here on the Forum. The best next step will be to reach out directly to our Product Support team so they can take a closer look at your settings: Submit a request.
For your privacy, I removed some personal info from your post. Thanks for your patience and please don’t hesitate to reach out if any other issues come up.
Hey
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