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Question

Student verification problem

  • June 12, 2026
  • 1 reply
  • 27 views

Esaan Ghose

Hello,

I am a Grade 12 student at Father Agnel School, Noida, India, and I am currently experiencing difficulties with the student verification process.

I already have an official school email address; however, my school's email system only accepts messages sent from within the school's organization. As a result, I am unable to receive verification emails sent by Figma. I have attempted to resend the verification email multiple times, but none of the emails have reached my inbox.

I have also contacted SheerID regarding this issue and explained the same situation to them.

I am happy to provide any documents required to verify my student status, including my school ID card, enrollment documents, passport, or other government-issued identification. I would greatly appreciate any assistance or alternative verification method you can offer.

I rely on Figma for my current and upcoming UI/UX and design projects, and gaining access to the student program would be extremely valuable for my learning and development.

Thank you for your time and support. I look forward to hearing from you.

Kind regards,

Esaan Ghose
 

1 reply

Tom Reem
Figmate
  • Figmate
  • June 13, 2026

Hey ​@Esaan Ghose, welcome to Figma Forum and thanks for reaching out. I understand how important getting the Education plan set up is for your coursework.

Appreciate you already contacting SheerID — I can also confirm that our Education team has your request. Your case number is: 1959415, and I've shared your post so they have the full context.

Please keep an eye on the inbox tied to your Figma Forum account for next steps.