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Question

Student-verification problem

  • December 3, 2025
  • 1 reply
  • 41 views
Hala Altijani

Hello Figma community,

My name is Hala, and I am currently trying to verify my Figma Education account. I have submitted all required documents, including my student schedule and report card, to prove that I am an active student at Canadian Business College in Toronto.

However, I am still having difficulties completing the verification process, and my account has not been approved yet. I kindly request your assistance in reviewing my submission or letting me know if there is anything else I need to provide to finalize the verification.

Thank you very much for your time and support. I appreciate your help in resolving this issue.

1 reply

Celine_
Figmate
  • Celine_
  • Community Support
  • December 5, 2025

Hey ​@Hala Altijani , Celine from Figma here, happy to assist!
I replied to you in another thread, please check it when you have a moment!
 

  

Hey ​@Hala Altijani , I am working closely with Gayani, happy to help!

First, please make sure you applied directly at figma.com/education/apply using your school-issued email address, selected Higher ed as the institution type, and completed the full SheerID verification process.

If you’ve already done this, SheerID will email you to confirm whether your verification was approved or denied. Have you received any notification from them? For any issues with the verification itself, I recommend contacting SheerID Support directly here so they can guide you on the next steps.

You may also find the “Troubleshooting verification” and FAQ sections of our Education guide helpful, they’re available here.

Hope this gets sorted out quickly for you!

 

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