Im currently a student at the University of Cincinnati in the DAAP program. One of my main issues with Figma at the moment is the verification of the education plan. I've been told to contact SheerID, but after numerous replies and sending support email tickets, I've also been ignored about resetting my verification. I desperately need Figma for the current assignments Im working on, and my college professors are giving me less and less time to get this issue resolved. Can you guys please do something to help me out, because every time I send in an image of a government-issued ID, like drivers license, it's not getting verified. Please help me out, I desperately need Figma or else im out of luck and losing grades.