Student status verification limit exceeded

Hello,
I am a student and have been experiencing ongoing issues renewing my Figma Education plan since October. Last year, my eligibility was successfully verified without any problems, but this time I continually receive the message “verification limit exceeded.”

I first contacted SheerID regarding this issue and received the following generic response:

“We were unable to process your verification request. While we can't offer further details or support for this specific inquiry, please ensure all information submitted is accurate and meets the eligibility criteria for future attempts. Your ticket has now been permanently closed.”

I also tried contacting education@figma.com, but haven’t received any reply so far.

At this point, my account is still limited to the free plan, and I am unable to work on several of my existing projects. I would be very grateful if you could help me regain access to the Education plan as soon as possible.

Thank you very much for your time and assistance,
Iris