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I opened my student  account on figma and it asked me to re-verify my status which I did, I clicked the button and it led me to the verification process. I even signed in with my school account on my school portal. It asked me for proof of enrollment, but when I finished logging in using my school account it just led me to the image below.. When i clicked the button, it opened figma but to another account ? I also recieved an email on that acoount on my gmail. I find it weird that I logged in using my school account and another account got verified.

 

Hi! I figured out the mistake — when I went through the re-verification process, I was still logged into my personal Figma account on my browser, so the student verification got applied there instead of my actual student account (where all my projects are).

I already contacted SheerID about this. Right now, the issue is that it says verification limit exceeded, so I’m just waiting for their response if they can reset it and give me another chance to re-verify on the correct account.

Just wanted to ask if anyone here knows if it’s possible to re-verify my correct account eve tho i’m already verified on the wrong account once SheerID allows it? Has anyone gone through the same situation before?

Thanks!

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