Skip to main content
Question

Studen Plan

  • April 25, 2026
  • 1 reply
  • 14 views
Eduardo Ribeiro

Hello Figma Community,

I’m currently a design student and I was re-verifying my student education plan because of the new update and features but when I tried to re-verify my account, my ending screen would be

Verification Limit Exceeded

We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.

I don’t know if my re-verification went through because before it would say “we’re having troubles please verify later” so I tried it a couple of days later and got the “verification limit exceeded” screen.

 

If anyone knows a solution that would be amazing! Thanks!

    1 reply

    Tom Reem
    Figmate
    • Tom Reem
    • Figmate
    • April 26, 2026

    Hi ​@Eduardo Ribeiro — welcome to Figma Forum, and sorry about the trouble with re-verifying.

    The "Verification Limit Exceeded" message is coming from SheerID, the partner who manages the verification process. It usually means your verification attempts have been capped — but SheerID has the tools to reset that limit so you can try again. Here's what I'd suggest:

    1. Reach out to SheerID directly at figmasupport@sheerid.com — let them know you hit the limit while re-verifying for the new update, and they should be able to reset your attempts.
    2. Before you re-verify, make sure you have the right documentation ready based on your institution type. This resource covers what's required: Figma for Education → Verify your education status.

    If things stall after reaching out to SheerID, come back here and let me know — happy to take another look. 🙏🏻

    Terms & ConditionsCookie settingsAccessibility statement