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Question

Some Performance Issues

  • March 29, 2026
  • 3 replies
  • 81 views
burakerdem

I recently switched from my Windows computer to a MacBook M4 Air with 16GB of RAM, but why is it lagging so much? I hope there's a solution.

    3 replies

    Tom Reem
    Figmate
    • Tom Reem
    • Figmate
    • March 29, 2026

    Hey ​@burakerdem — welcome to Figma Forum, and thanks for the screen recording. That's really helpful for understanding what you're experiencing.

    I've opened a ticket on your behalf with our Technical Quality team so they can take a closer look. Your case number is: 1819615. Please check your inbox for an email from me with next steps on sharing file access securely.

    We’ll keep an eye out for your reply there!

      Nuqyy
      • Nuqyy
      • New Member
      • April 1, 2026

      Heyy, im currently having the same issue as you are. Please help me on what should i fix and do to fix the problem

       

        Celine_
        Figmate
        • Celine_
        • Community Support
        • April 1, 2026

        Hey ​@Nuqyy , Celine from Figma here! Thanks for jumping in and flagging that you’re seeing the same issue. Sorry you’re running into this as well.

        I’ve gone ahead and created a support ticket for you so our Technical Quality team can take a closer look. For reference, your case number is #1825519, sent to your email address: abxxxx84@stxxxt.xx.xx.id.

        To help with the investigation, please check your inbox for your case details and share a bit more information there (for example: when the lag happens, your OS, which files are affected, and any screenshots or screen recordings). The more context you can provide, the easier it will be for our team to investigate it. Thank you!

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