Hi Figma Support Team,
I am writing to report an issue I am having with one of my Figma Make prototypes.
When I try to run the prototype, it gets stuck on the skeleton screen and fails to load any of the content or the chat interface.
Could you please assist me in resolving this issue?
Thank you.
Hi Julio! Thanks for reporting this issue. I can see you’re already in contact with our technical quality team, which is the right place for this kind of prototype-loading issue.
Since they can check your file and logs directly, I’d recommend continuing the conversation in your support ticket so they can investigate further. Please keep us posted on how it goes, hopefully this gets resolved quickly!
Update: I see that you were able to find a solution with the technical quality team. I’ve gone ahead and closed the topic here Thank you!
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