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Question

Since 3 days site is down

  • November 27, 2025
  • 1 reply
  • 6 views

Jyoti Devadiga

We have created figma AI site. Mapped domain to eat. But since 3 days its in pending status.  

Can you please review settings, Its been too long, we are losing business. Earlier same domain mapped to other site in same project/directory and was working fine.

Domain : https://www.urbts.com/

Link :  

 

1 reply

  • Figmate
  • November 28, 2025

Hi ​@Jyoti Devadiga ,

 

I understand you’re having trouble connecting your custom domain.

 

I checked on our end, and it looks like the issue is caused by a mismatch in the TXT verification record. It seems the value added at your domain registrar doesn’t match the verification code Figma expects for www.urbts.com.

I’ll send you a private message shortly with the correct TXT record to use. Please take a look and let us know if updating it and waiting for DNS propagation (usually ~30 minutes) resolves the issue.

 

Thanks,