Skip to main content
Question

sheerid keep rejecting my documents (government id, passport,student)

  • September 29, 2025
  • 1 reply
  • 27 views
usama khowaja

hello i need help sheerid recently keep rejecting my documents i have tried with national id , and passport, and emailed them multiple times still no response and now i have been exceeded to try please help as this is frustrating 

This topic has been closed for replies.

1 reply

J
Figmate
  • Junko3
  • Figmate
  • September 30, 2025

Hi ​@usama khowaja ,

 

I understand you’re experiencing an issue with education verification.

 

I see that you’ve already reached out to our Education team at education@figma.com about this (thank you!). They review requests in the order they’re received, and the current response time is up to 5 days. Please rest assured that you’ll be hearing back from them soon.

 

I’ll go ahead and close this topic now since you’re already connected with our team. If anything else comes up regarding this matter, please continue replying to the email thread(#1528687) with the Education team.

Should you have any other questions outside of your education verification, don’t hesitate to create a new topic.

 

Thanks,

Terms & ConditionsCookie settingsAccessibility statement