hello i need help sheerid recently keep rejecting my documents i have tried with national id , and passport, and emailed them multiple times still no response and now i have been exceeded to try please help as this is frustrating
Hi
I understand you’re experiencing an issue with education verification.
I see that you’ve already reached out to our Education team at education@figma.com
about this (thank you!). They review requests in the order they’re received, and the current response time is up to 5 days. Please rest assured that you’ll be hearing back from them soon.
I’ll go ahead and close this topic now since you’re already connected with our team. If anything else comes up regarding this matter, please continue replying to the email thread(#1528687) with the Education team.
Should you have any other questions outside of your education verification, don’t hesitate to create a new topic.
Thanks,
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