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Question

Sharing not permitted - Support necessary

  • May 6, 2026
  • 2 replies
  • 10 views
Snaker04

The attempt to share a project from my starter account resulted in the error message shown in the attachments. How can I get the permission to share my project?

    2 replies

    Jaycee Lewis
    Figmate

    Hey, ​@Snaker04 👋 I’m creating a new support ticket for you and will get it pointed in the right direction so you can get your files shared. You should get an email from the support ticket and I’ll add the case number to a reply here as well. Talk soon — Jaycee

    Jaycee Lewis
    Figmate

    Hey ​@Snaker04 your support ticket ID is 1888059. Have a great rest of your day — Jaycee 

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