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olshestackova
New Member
March 4, 2026
Question

share button

  • March 4, 2026
  • 2 replies
  • 103 views

Hi,

The Share button is innactive. When I copy the link and send to difirent person - file not open

 

    This topic has been closed for replies.

    2 replies

    olshestackova
    New Member
    March 4, 2026

     

    Gayani_S
    Figmate
    Community Support
    March 4, 2026

    Hey ​@olshestackova, thanks for reaching out! 

    From what you’re describing and the screenshots, it’s possible the file has restricted sharing settings enabled. When those restrictions are turned on, people with ‘Can view’ access won’t be able to copy, duplicate, export, or sometimes even properly access the file via a shared link.

    This restriction applies to everyone with view access, including people who were directly invited or who received the link from you.

     

    You can read more about how this works here: https://help.figma.com/hc/en-us/articles/360040045574-Restrict-copying-and-sharing-on-files

     

    Hope this helps!