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Question

Search results page loads scrolled down to the second result

  • January 19, 2024
  • 1 reply
  • 172 views

KellyK

When I search for files using the search bar in the top left corner, the search results page keeps loading scrolled down to the second search result, instead of starting at the top of the page. This means I keep missing the top result (usually the file I want) so I gotta remember to scroll up every time the search results load, which isn’t intuitive. Minor bug but still wanted to bring it up!

Screenshot 2024-01-19 at 4.28.38 PM

y_toku
Figmate
  • Community Support
  • January 22, 2024

Hi there,

I apologize for the inconvenience you’re experiencing. I’d like to verify if this issue occurs exclusively in the desktop app. If so, could you try clearing the cache? You can do this by going to the Help menu in Figma, selecting Troubleshooting, and then choosing Clear Cache and Restart. Please ensure that you don’t have any unsaved work offline before proceeding.

Additionally, you might find this technical troubleshooting guide helpful: https://help.figma.com/hc/en-us/articles/360040523973-Technical-troubleshooting-tips.

If the issue continues, don’t hesitate to submit a support request here: https://help.figma.com/hc/en-us/articles/360040523973-Technical-troubleshooting-tips

Thanks,
Toku


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