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Question

Screen blinks while loading. Frame name glitches.


Zerui
Frame name glitches

 

https://drive.google.com/file/d/1r8t3xg_GkKsdYFKM7ln9QM2lfLUOc1W3/view?usp=drive_link

plz check the image and attachment link.

3 replies

Gayani_S
Figmate
  • Community Support
  • 2063 replies
  • May 19, 2025

Hey ​@Zerui, thank you for sharing the screen recording. I noticed you've already submitted a support ticket (Ticket #1363182). To help the team investigate this further, could you provide a few more details?

  • Are you experiencing this in the Figma desktop app, the browser, or both?

  • When did you first start noticing the glitch?

  • Does it happen with one specific file, or across multiple files? If it's just one file, please share the link and invite support-share@figma.com with “can edit” permissions so the team can take a closer look.

  • How frequently does the glitch occur — every time you load the file, occasionally, or only under certain conditions?

  • Lastly, have you tried restarting Figma or resetting the app to see if that makes a difference?

 

Someone will be in touch with you soon, appreciate your patience in the meantime! 


Zerui
  • Author
  • New Member
  • 6 replies
  • May 19, 2025

thank you for replying

  • in desktop app only. seldom work with browser
  • from last week after updating to the latest client version.
  • multiple files. i’ve shared one of them through the support ticket.
  • almost every time i loaded the file. can’t remember any related condition.
  • still happens after restart the figma app.

Gayani_S
Figmate
  • Community Support
  • 2063 replies
  • May 22, 2025

Hey ​@Zerui, thank you for providing these information! I took a look at your support ticket and it looks like it's working again for you! 
If the issue returns please download and send the team your desktop debug logs. To collect these you can use the shortcut Control+Option+Shift+D (Mac).

 

Let me know if there is anything else I can help with! 

 


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