Hello,
I’m part of my company’s IT team.
We have Figma setup in our Okta instance with SCIM provisioning.
We followed the steps in https://help.figma.com/hc/en-us/articles/22773906477591-Manage-seats-via-SCIM-using-Okta and made Okta user groups that each are assigned the unique user type laid out.
However, any new Figma user that is provisioned to Figma is added to the org as a Viewer.
Why is this happening?
Best answer by George Burton
Thanks Junko,
I looked into this some more and I think it’s because my company is on an Org plan instead of an Enterprise plan; I thought these were the same plans.
So I think my issue is actually expected behavior: true SCIM provisioning isn’t available unless you’re on an enterprise plan.
You can solve this out.
Hi
I noticed you've already submitted a support ticket, and one of our specialists is on the case. While you're waiting for any input from the community, please keep an eye on your ticket for an update from our team. They'll be in touch with you soon.
Thanks again for reaching out!
Thanks Junko,
I looked into this some more and I think it’s because my company is on an Org plan instead of an Enterprise plan; I thought these were the same plans.
So I think my issue is actually expected behavior: true SCIM provisioning isn’t available unless you’re on an enterprise plan.
You can solve this out.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
