Question
SAML SSO Login Error - Domain Not in Allowed List
- Account used for login: (redacted by the moderator due to PII)
- Error message received:
Your SAML SSO account doesn't have an email address, (redacted by the moderator due to PII), matching one of the following: digital-engine.com, alipay.com, ant-intl.com, antgroup.com, worldfirst.com, antfin.com, alibaba-inc.com, oceanbase.com, lazada.com
It appears that the email address associated with my SAML SSO account is (redacted by the moderator due to PII) , which is not included in the allowed domain list. However, I am logging in with (redacted by the moderator due to PII) , and the domain antgroup.com is already on the allowed list.
Could you please help me with the following:
- Check whether the email address bound to my SAML SSO account can be updated from (redacted by the moderator due to PII) to (redacted by the moderator due to PII)?
- Alternatively, could you add beyondsoft.com to the list of allowed domains?
This issue is currently blocking my access to Figma. Your prompt assistance would be greatly appreciated.
Best regards