Dear Figma Support Team,
I hope you are doing well.
My account [redacted by forum moderator to remove PII] was suspended without any prior notice. I am a monthly subscriber and have been paying the subscription fee regularly.
I would appreciate clarification on the reason and guidance on how to resolve this.
Thank you for your help.
Best regards,
Tina
Hey
Account suspensions can happen for a few different reasons, such as potential misuse, a violation of Figma’s Terms of Service, re-verification for Education status or billing-related issues. Since this involves private account data, only our support team can review and clarify the reason or help you recover access.
I wasn’t able to locate an existing support request for your case, so I recommend submitting one through our support hub here: https://help.figma.com/hc/en-us/requests/new. Once submitted, the team will be able to investigate and guide you through the next steps to resolve this.
I know this isn’t ideal, and I appreciate your patience. The support team will be the best resource to help get this sorted for you as quickly as possible.
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