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Question

Restore my supended figma account, please

  • March 5, 2026
  • 1 reply
  • 9 views

hung ryo

Dear Figma Support Team,

I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.

I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.

Thank you so much for your understanding and support. I look forward to your positive response.
 

Regards,

Ryohung
Figma Email Address: (redacted by the moderator due to PII)

 

1 reply

Celine_
Figmate
  • Community Support
  • March 5, 2026

Hey ​@hung ryo , Celine from Figma here! Thank you for sharing this, I understand this can be concerning if you rely on Figma for your work and projects. For security and privacy reasons, we’re not able to review or make changes to suspended accounts here in the Forum. I was able to locate your existing support ticket and have added a follow-up note internally so it has the appropriate visibility. For reference, your case number is #1775809.

The team handling your case will be best equipped to review the details of the suspension and provide further clarification.I can confirm that your case has been assigned to an agent, Please continue the conversation directly through your support ticket, and they’ll follow up with you there.

Thank you for your patience while this is being reviewed!