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Erasmus
Erasmus
New Member
July 27, 2026
Solved

[Resolved] Copy file and export issue

  • July 27, 2026
  • 55 replies
  • 357 views

Hi everyone

Figma file I’ve been editing for days and months as file owner.
Now I can’t seem to be able to copy elements on it, share the file, rename it etc. And this started immediately after an update.

I can design on the file but i can’t use AI features

Please can someone help me urgently? thank you!

[Moderator note: This post’s title was changed from Figma no working properly, after an update to [Bug] Copy file and export issue on 27-Jul-2026.]

    Best answer by Tom Reem

    Hi ​@Jeyson Lopez — thanks for reporting this, and I've got some good news.

    I checked in with our Engineering team, and they've pushed a fix. Copying and exporting should be working as expected now.

    Give your tab a refresh and let me know how it goes.

    I'm continuing to monitor reports and will follow up if anything changes.

    55 replies

    Show previous replies
    djv
    Figmate
    djv
    Community Support
    July 27, 2026

    Hi ​@Brian_Olson, thanks for reaching out! 

    I understand the frustration and how this must have slowed down your workflow. I merged your topic with this similar, related one in the Community. This was a bug that our team has now pushed a fix for. Please refresh your tabs and let us know if you run into any further issues. 

    Johnsmith99
    Johnsmith99
    New Member
    July 30, 2026

    Thanks for the update, Tom. I was experiencing the same issue where I couldn't copy or export files even though I still had editing access, so it's good to hear the engineering team identified and fixed it.

    After refreshing the tab, everything seems to be working normally again. Really appreciate the quick response and the follow-up on this. It saved a lot of confusion.

      Walter Clayton
      Walter Clayton
      New Member
      July 30, 2026

      It’s fixed on my side thank you!

        Joann Zhang
        Joann Zhang
        New Member
        August 25, 2026

        facing the same issue

        Celyn_L
        Figmate
        Celyn_L
        Figmate
        August 25, 2026

        Hey ​@Joann Zhang, thanks for reaching out! I understand you’re currently experiencing the same issue.

        Since the original issue was resolved, could you confirm which actions aren’t working for you and share a screenshot of any error message you see?

        It would also be helpful to know whether this affects all files and whether you’re using the browser or desktop app.

        Thanks!

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