I have used someone else’s credit card without their consent as I thought I would need the credits to finish a work but I didn’t. I haven’t used the any of the paid plan’s features or credits yet and would like to request a refund about the plan purchase.
Question
Requesting a refund for a plan
This topic has been closed for replies.
Hi
I understand that you have purchased a paid plan and are now requesting a refund.
Please note that as a general policy, payments for Figma subscriptions are non-refundable. You can review here: Refund Policy
For security and privacy reasons, we cannot discuss individual billing issues in this forum.
However, I can see that you have already submitted a support ticket(#1852150) regarding this matter. This is the correct channel for this type of request. I have added an internal note to your ticket to give it more visibility and ensure our team has the full context.
I will now close this topic. Please continue the conversation through your dedicated support ticket, and our team will assist you there.
Thank you.
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