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Cynthianie
Cynthianie
New Member
April 1, 2026
Solved

request to update the name on previously issued invoices

I've updated my billing info, but the invoice PDF still shows the old name. My manager is leaving soon and I need the corrected invoice URGENTLY for reimbursement. Can you help me regenerate the invoice now?

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djv
djvSolution
Community Support
April 1, 2026

Hi ​@Cynthianie, thanks for reaching out! 

I completely understand your sense of urgency here to have the invoice corrected. I can see that you’ve also reached out to support directly on ticket #824991, and Rashid is already helping you out with this. If you have any further questions or concerns, please reply to support directly via email. 

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1 reply

djv
Figmate
djvSolution
Community Support
April 1, 2026

Hi ​@Cynthianie, thanks for reaching out! 

I completely understand your sense of urgency here to have the invoice corrected. I can see that you’ve also reached out to support directly on ticket #824991, and Rashid is already helping you out with this. If you have any further questions or concerns, please reply to support directly via email. 

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