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Cynthianie
Cynthianie
New Member
April 1, 2026
Solved

request to update the name on previously issued invoices

  • April 1, 2026
  • 1 reply
  • 85 views

I've updated my billing info, but the invoice PDF still shows the old name. My manager is leaving soon and I need the corrected invoice URGENTLY for reimbursement. Can you help me regenerate the invoice now?

Best answer by djv

Hi ​@Cynthianie, thanks for reaching out! 

I completely understand your sense of urgency here to have the invoice corrected. I can see that you’ve also reached out to support directly on ticket #824991, and Rashid is already helping you out with this. If you have any further questions or concerns, please reply to support directly via email. 

1 reply

djv
Figmate
djvAnswer
Community Support
April 1, 2026

Hi ​@Cynthianie, thanks for reaching out! 

I completely understand your sense of urgency here to have the invoice corrected. I can see that you’ve also reached out to support directly on ticket #824991, and Rashid is already helping you out with this. If you have any further questions or concerns, please reply to support directly via email. 

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